FAQ

Below are questions we answer regularly. If you have a question you would like answered send us an email.

Do I need a referral?

Physiotherapists are primary health care professionals so you do not require a doctor’s referral to see one. In fact, most Canadians connect with local physiotherapists by direct access for health services.

Some extended health insurance plans may require a physician’s referral in order to reimburse you for physiotherapist services. Most physicians will back date the referral if you need to begin treatments prior to seeing your doctor.

Physiotherapists continue to advocate with insurance companies for your direct access to physiotherapy services throughout the Canadian health care system. This will eliminate unnecessary referral, save patients valuable time, improve patient health outcomes, and save the health care system money by reducing extra billing for health professional visits that could otherwise have been avoided.

Will my insurance cover treatments?

OHIP does not cover massage or physiotherapy treatments.

Most extended health care plans, either private or through your employer, cover physiotherapy and massage services. Check with your insurance company as some companies request a doctor’s referral.

Do we treat Sports Injuries?

All of our therapists are trained to manage sports injuries and rehabilitation.

What does a Physiotherapist Do?

With your independence in mind, the physiotherapist’s goal is to restore, maintain and maximize your strength, function, movement and overall well-being. Physiotherapists combine knowledge of how the body works with specialized hands-on clinical skills to assess, diagnose and treat symptoms of injury and disability. At SCRP we look for the root cause of your problem and don’t just treat the symptoms. We also strive to provide you with the tools you need to help prevent any re-occurrences.

What sort of conditions do Physiotherapists treat?

Physiotherapists manage a broad range of health conditions. The following are some specific examples of common health concerns seen by the physiotherapist:

Ankle Sprain: Physiotherapy treatment can start very early after an ankle injury. Rehabilitation techniques     will help reduce pain and swelling and increase ankle movement to help you return to normal activity faster. Even one treatment and appropriate advice can make a significant difference to your recovery.

Anterior Cruciate Ligament (ACL) Injury:This type of injury can be debilitating and may require surgical reconstruction and rehabilitation. Children are just as prone to ACL injuries as adults. In fact, ACL injuries are one of the most common sports injuries among adolescents.
Physiotherapists have developed injury prevention strategies to reduce the overall incidence of ACL injuries. They also have a lead role in rehabilitation. Not all ACL injuries require surgery. Most can be treated successfully without surgical intervention.

Back Pain: Research shows that the best treatments for chronic low back pain include physiotherapy. Managing your back pain to improve function and well-being is best started sooner than later. Your physiotherapist will carefully assess your condition and provide education about what has occurred. Manual therapy may be used by your physiotherapist, for acute or chronic back pain. Your physiotherapist will also prescribe therapeutic exercises that will help to reduce your pain and restore your function.

Carpel Tunnel Syndrome: Physiotherapists are equipped to assess and isolate the specific pattern of pain and nerve dysfunction occurring in carpal tunnel syndrome, a disabling and painful condition that affects the wrist and hands. A comprehensive physiotherapy program for carpal tunnel syndrome will include a combination and sequence of therapies that are designed to help reduce inflammation, pain and weakness or numbness in the hand, wrist and/or arm.

Knee Injury and Pain: Your physiotherapist will assess your knee to determine the source of the problem and develop an individual treatment program which may include modalities to reduce pain and swelling, stretching exercises to regain flexibility around the joint, and strength training to regain functionality

Osteoarthritis: Osteoarthritis (OA) affects approximately one in 10 Canadians.34 Because no cure exists, your physiotherapist will focus treatment on prevention of progression, while reducing pain and disability. Current guidelines advocate non-pharmacological treatments, including therapeutic exercise, which your physiotherapist can prescribe.

Plantar Fasciitis: Plantar fasciitis is a painful inflammation of the plantar fascia in the foot. Your physiotherapist will treat this condition using techniques that reduce pain and inflammation, and instruct you in stretching tight muscles that may have contributed to your condition.

Post-Surgery Rehabilitation: Following surgery a physiotherapist will assist your recovery process by using specific techniques to prevent respiratory complications and by teaching you how to reduce pain with movement and walking.

Pregnancy: Common complaints during pregnancy include musculoskeletal conditions such as pelvic misalignment, joint pain and dysfunction, low back pain, and sciatica. Your physiotherapist can help if you experience discomfort and pain during pregnancy.

Sport Injury: A large number of physiotherapists manage athletes of all abilities, providing counselling and education before, during and after sport activity, and manage all aspects of injury rehabilitation.

What is Registered Massage Therapy?

Registered massage therapy can help with many things – tight muscles, sore muscles, general relaxation, stress, sinus problems muscle strains , torn muscles, spastic muscles, job stress, children stress, life stress, lymphatic issues, improve circulation,improve general health- and is often used hand-in-hand with physiotherapy services.

Combining soft tissue manipulation (Swedish and other massage techniques), remedial exercise and client education programs, they assess and treat a variety of musculoskeletal injuries and chronic conditions and contribute to maintaining the optimal health and wellness of their clients.

Massage therapy consists primarily of hands-on manipulation of the soft tissues of the body, specifically, the muscles, connective tissue, tendons, ligaments and joints for the purpose of optimizing health.

Massage therapy treatment has a therapeutic effect on the body and optimizes health and well-being by acting on the muscular, nervous and circulatory systems. Physical function can be developed, maintained and improved; and physical dysfunction and pain and the effects of stress can be relieved or prevented through the use of Massage Therapy.

Massage therapy is not covered by OHIP, but many private insurance companies cover treatment from a Massage Therapist as part of their extended health care plans. Please consult your policy.